How to Fix High-Pitched Noise / Screeching sound in Sony WH-1000XM4 Headphones (Microphone & ANC Fixes)

Is your Sony WH-1000XM4 making an annoying high-pitched noise? This common issue is often linked to microphone interference, ANC glitches, or hardware faults. In this guide, we’ll explain the root causes and provide step-by-step fixes, including professional repair options if DIY methods fail.

Why Is My Sony WH-1000XM4 Making a High-Pitched Noise?

The pitch noise issue usually stems from:

Microphone Interference in ANC/Ambient Mode

The XM4 uses multiple mics for noise cancellation. If one fails, it can cause screeching or static.

Feedback Loops & Echo Effects

Internal audio looping can create continuous whining or buzzing.

Dust, Moisture, or Blocked Microphones

Debris in mic holes disrupts sound processing, leading to distortion.

Outdated Firmware or Software Bugs

Glitches in Sony’s ANC algorithms may trigger unwanted noise.

Hardware Failure (Defective Mic or Circuit)

If one earcup is affected, a faulty microphone or damaged wiring could be the culprit.

How to Fix Sony WH-1000XM4 Pitch Noise (DIY Solutions)

Update Firmware & Reset Headphones

  • Open the Sony Headphones Connect app → Check for firmware updates
  • Factory reset (hold Power + NC/Ambient button for 7 secs)

Clean the Microphone Ports

Use compressed air or a soft brush to remove dust from mic holes.

Disable ANC & Ambient Sound

Test if noise stops when ANC is off (press & hold the NC/Ambient button).

Disable DSEE Extreme & Voice Assistants

  • Turn off DSEE Extreme (Sony app → Sound settings)
  • Disable Google Assistant/Alexa to prevent mic conflicts

Test in Wired Mode

Connect via 3.5mm cable (ANC still works). If noise disappears, the issue is Bluetooth/mic-related.

Professional Sony WH-1000XM4 Repair Services

If DIY fixes don’t work, your headphones may need expert repair. At CPRepairsLab, we specialize in Sony headphone diagnostics & repairs with fast turnaround.

Our Repair Options:

  • Single Earcup Repair$90 (Service  one side’s mic/ANC issues)
  • Full Headphone Servicing$110 (Comprehensive both-side service)

Important Notes:

  • Noise reduction is likely, but 100% elimination isn’t guaranteed (depends on damage severity)
  • If the issue persists, speaker/mic replacement may be needed (quoted after diagnosis)

Final Thoughts

Most Sony WH-1000XM4 pitch noise issues can be fixed with firmware updates, cleaning, or ANC adjustments. However, if the problem persists, hardware repair is the best solution.

Need help? Book a repair now at CPRepairsLab for expert Sony headphone fixes!

Why Choose CPRepairsLab?

  • Specialized in Sony headphone repairs
  • Transparent pricing, no hidden fees
  • Quick diagnostics & reliable service

Visit CPRepairsLab.com.au →